Shirley's Privacy Commitment

Data Collection Guidelines

We gather and manage various categories of personal information, including:

2. Our Use of Your Data

Your personal information serves these key purposes:

• Service Provision (Contract Fulfillment):
  • We handle the processing and management of your vehicle rental bookings and agreements. Identity verification is conducted to confirm that you meet our rental criteria. We facilitate the vehicle collection and return processes seamlessly. Additionally, we process payments and manage any deposits or charges associated with your rental.
• Customer Correspondence (Legitimate Interests and Contractual Obligations):
  • We send booking confirmations, updates, and essential rental details. We address your inquiries and offer customer support. We inform you of any service or policy changes.
• Marketing Preferences and Consent Management:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You may opt out at any time.
• Service Enhancement for Customer Benefit:
  • Assessing website interactions to refine user experience and site performance. Conducting research to improve our vehicle offerings and service quality.
• Legal Compliance Obligations:
  • Adhering to legal, regulatory, and tax obligations. Safeguarding against fraud and securing our services. Addressing conflicts and upholding our terms and conditions.

Data Sharing Practices

Sharing Your Information

• Third-Party Service Collaborations: We collaborate with third-party providers like payment processors, IT support, and maintenance services to assist in delivering our offerings. These partners are required to safeguard your data.

We do not share your personal information with third-party marketers.

Data Protection

We take significant steps to safeguard your personal information from unauthorized access, alteration, or disclosure. Our measures include encryption, strict access controls, secure server environments, and routine security evaluations. However, it is important to recognize that no method of electronic transmission or storage can guarantee complete security.

Data Retention Policy

Shirley retains your personal information solely for the duration necessary to achieve the specific purposes for which it was gathered. This includes compliance with legal, accounting, or reporting obligations. The length of time information is held depends on the type of data and the context in which it is processed.

Your Rights Explained

Your rights under UK data protection law are as follows:

• Accessing Your Information: Obtain a copy of your personal information records.

Contact us to exercise your rights.

Cookies and Tracking Practices

Shirley's website employs cookies and similar technologies to improve your experience, monitor site traffic, and customize content. You have the option to adjust your cookie preferences in your browser settings at any time.

Policy Changes

Shirley reserves the right to modify this Privacy Policy from time to time to align with changes in operational practices or legal obligations. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. Regular review of this policy is recommended to stay informed about our privacy practices.

Get in Touch

For inquiries regarding our Privacy Policy or data practices, reach out to us: